Denmark’s biggest consumer goods retailer, Coop Danmark, is on a mission to modernize its business and improve customer experiences. To achieve this, it has extended its long-standing partnership with Tata Consultancy Services (TCS), a leading global IT services provider.
For the past five years, TCS has been supporting Coop’s digital transformation, particularly in adopting SAP S/4HANA, an advanced enterprise resource planning (ERP) system. This technology helps businesses manage operations efficiently by integrating data, automating processes, and optimizing resources.
With this renewed agreement, TCS will continue to enhance Coop’s ERP system, ensuring it runs smoothly and meets evolving business needs. The main goal is to stabilize and optimize Coop’s digital core, making it more agile and efficient in a highly competitive retail market.
As shopping habits change and customers become more price-conscious, Coop aims to use technology to simplify operations and improve customer experience. Companies like Coop must embrace digital transformation in the ever-changing retail industry to stay ahead.